Excellent care – Northern Advocate – 18^th February 2012.

Hospital is Tops

Monday, January 30, started early for us with a quick trip to Whangarei Hospital at 1230am.

The patient was suffering from chest pains and pains between the shoulder blades, so there was no waiting and it was straight through to the Accident & Emergency department.

A nurse was quickly on the job and a number of tests were carried out. The process of temperature tests, a lure in the arm, blood tests every hour, a number of electrocardiogram examinations, an ultrasound examination, chest x-rays and the administration of pain relief continued until approx 5am.

With a senior and deputy registrar on the case, who were both personally undertaking the ultrasound examination, you couldn’t have asked for better attention. All the staff were extremely friendly and early in the piece, the location of the tea room was described and available throughout the morning.

Being kept well informed of all the processes being undertaken, it was most reassuring to all concerned. With all the results coming back clear, it was time for discharge at approximately 5.45am and home for some catch up sleep. The service received over those hours was nothing short of excellent.

We are blessed with the staff at our hospital in Whangarei and this should be taken personally as a bouquet for their excellence of service provided. It was appreciated.

Warren Slater

Maunu